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o Buyer Seller Communication module allows the buyers and sellers to communicate with each other and keep a record of their communication. In this module, a buyer can send the message to seller with attachment and in the same way, sellers can make a reply to the buyer.
o A seller can check and reply the messages in the same way as it is done by the buyer from account section. The seller can go to Account->Communication History. From here seller can check all the received and sent messages, also reply to the buyer.
o After clicking on view, the complete thread will get open and seller can check the message and reply to the customer.
o From communication history, seller can search the messages using the keywords in the subject line. To search message you just need to type keyword in search box and press enter.
o Sellers can delete their messages, they just need to select the message and click on delete button. The deleted messages will be shown under Trash tab.